If you are a subscriber to the Casio Cloud Service you should have received an email in February, with a follow-up reminder this month, regarding the proposed transfer of services to Propos Software Ltd.
Casio is currently restructuring certain aspects of its business divisions, and as part of this, they have decided to pass the management and technical support for its Cloud software over to experienced software developers, Propos Software Ltd. While the name Propos might not be familiar, they have been involved in the development and management of the Casio Cloud software since the very beginning, working closely with them throughout.
From 31st March, Casio will cease all management of the Cloud system, which means that they will have no responsibility for any issues that may arise or any payments required. Propos will be taking full control immediately, and there should be no interruption to the service, except for a minor period when the data is transferred over onto the secure Propos servers.
Some customers may have concerns about the privacy of their data, but Casio have stated that all of their customers’ data is held securely on Microsoft Azure web servers. They will also be using the same service when transferring it before then securely storing all information on the Propos Microsoft Azure servers.
Importantly, Casio have stated that from 1st April, you will need to accept the updated terms and conditions (from Propos Software Ltd) before you will be able to access the Cloud. Casio have also stated that there will be no additional costs or increases in subscription when the services are transferred, but customers who normally pay via credit card will need to re-enter their payment details.
We will continue to keep you updated if there are any further developments.